Teknosa Automotive – one of the leading distributors of automotive spares in southern Africa – has partnered with CQuential WMS to optimise its warehouse distribution management system and support the company’s expansion into larger premises in Gauteng.
Teknosa commenced operations in 2008 and, since that time, has experienced steady growth due to market demand for quality components.
CQuential WMS – a subsidiary of the Argility Technology Group (ATG) – is a sophisticated Web-based warehouse management system (WMS) that provides real-time visibility of warehouse operations, which enables businesses to identify and respond to issues.
Resul Eraydin, Managing Director of Teknosa, says it was vital that the move to the larger warehouse premises was as seamless as possible. “We needed a WMS to provide visibility and inventory control. In the old warehouse, staff had knowledge of where the stock was located, and they could pick and distribute from memory. But the move into the bigger facility meant we required software so that staff could randomise stock storage and not be confined to rigid predetermined storage areas for specific items. The move also meant that we were increasing volumes so paper based picking and distribution was not meeting our needs,” says Eraydin.
He adds that Teknosa’s biggest goal is to supply quality products at a competitive price efficiently and effectively – this requires a state-of-the-art WMS facility.
“Due to the vast model range in South Africa, inventory and volumes are increasing all the time and a robust WMS is needed to enable the efficient delivery of products to the customer. CQuential has helped us to provide an excellent service to our customers while at the same time allowing us to control the movement of products into and out of the warehouse,” notes Eraydin.
Daniel Schotter, Operations Executive CQuential WMS, explains that CQuential WMS is a cloud hosted solution that allows users to execute and operate the software from the cloud on a recurring subscription. It provides analysis and optimisation of inventory, labour, equipment and space. “Our solution streamlines processes within warehouses, ensuring a structured workflow is followed from the time stock arrives, is stored, picked, packed and despatched to the customer. CQuential WMS ensures there is efficient collaboration across operations within the warehouse with clear separation of responsibilities between the various functions,” he says.
The CQuential WMS solution is hosted in a world-class data centre, which provides the highest level of availability, performance and security.
Schotter confirms the new warehouse went live in late 2019, but that CQuential continually engages with customers to certify that everything is functioning to expected standards. “We have a service excellence continuous improvement programme with all customers, whereby we perform minor adjustments where necessary. In this way, all of our customer relationships are ongoing,” says Schotter.
SA Tyre Distributors, the country’s largest passenger tyre wholesaler, has selected leading warehouse management software (WMS) specialist, CQuential Solutions, to provide a solution aimed at moving its warehouse operations in-house while optimising service delivery.
According to Arthur Ledgerwood, head: finance, business development and operations at SA Tyre Distributors, when the company decided to bring its warehouse operations in-house instead of outsourcing, they sought a solution that would position the company to launch new and improved service offerings.
“CQuential’s feature-rich, cloud-based WMS solution and the company’s strategic partnership approach delivered phase one of the solution at our Jet Park warehouse in less than eight weeks, and immediately started delivering business benefits. Offering significantly more than traditional functionality, the system is highly flexible and was ‘tailored’ to meet all of our requirements. The system is integrated with SA Tyre’s accounting system, delivery system and call centre and allows SA Tyre to easily rotate stock, track expiry dates, manage stock levels and reduce shrinkage,” says Ledgerwood.
He adds that with automated and ‘system directed’ picker functionality embedded in the software, all staff on the warehouse floor use mobile handheld scanning devices, eliminating the need for manual and paper-based traditional systems.
According to CQuential CEO, Steve Mallaby, the system is supporting a massive increase in productivity while delivering efficiency, speed and accuracy. “Importantly, this increased efficiency supports SA Tyre’s competitive speedy delivery model. The company is building its competitive edge on its ability to deliver any tyre required by any fitment centres within a remarkably short time frame (as little as 40 minutes from order for fitment centres within an 80km radius of the Johannesburg warehouse, and under two hours for fitment centres within 100km of its Cape Town and Durban warehouses). The CQuential system has cut average picking times from 20 to 40 minutes down to 7 to 13 minutes, which allows the company to make its fast deliveries even faster.”
Mallaby says that what is particularly exciting is that SA Tyre is now positioned as a next generation innovator, poised to enabling the supply chain with innovative new services. “Thanks to the cloud-based digital platform, SA Tyre can build on the solution in future to integrate features such as mobile ordering, CRM and customer alerts.”
Ledgerwood concludes: “We can now leave stock and warehouse management to CQuential and focus on growing our business and delivering world class service.”