Customer Support Consultant

Have What It Takes?

We’re looking for a creative self-starter that has a thirst for learning and sharing their knowledge and knows how to have fun while doing so. We value integrity, excellence and accountability. We’re committed to continuous innovation and driven to help rethink the way we solve tough challenges and maybe shake things up.
Everyone at CQuential is encouraged to bring their best selves to work and the opportunity to realise their own personal success. In return, our employees are rewarded, recognised and celebrated! Here, you will work side by side with company leaders and industry pioneers who have proven experience in building great solutions.

Education and Experience Requirements

Minimum of 8 years experience in writing and implementing stored procedures in Windows SQL Server, using SQL Server Management Studio with the ability to debug code using the profiler
National Diploma or Bachelor’s Degree in Information technology or computer science
Solid experience in Web Platform Design and development using Visual Studio .Net, C#, ASP.Net, MS SQL, Entity Framework, .Net Core, Test Driven Development
Solid experience in designing and creating tables, views, triggers, partitions, complex stored procedures, functions, indexes and other database objects
Solid experience in analysing databases and systems response times to determine optimization and tuning recommendations for performance improvement
Solid experience in developing custom reports using SQL server reporting services
Excellent experience in documenting technical requirement specifications, from business requirement specifications, providing estimates of time to complete each development task
Warehousing, supply chain sector experience is beneficial
Angular experience is advantageous


Excellent written and verbal communication skills
Demonstrated analytical/problem solving ability
Time management and organizational skills
Ability to meet deadlines and deliver according to customer requirements
Ability to deliver quality solutions
Ability and desire to learn new skills quickly
Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues
Outstanding customer service skills and a dedication to the customer service experience
Dependable to be at work during assigned shifts and to complete work as expected

Personal Attributes

Good attention to detail
Driven and ability to work as part of a team
Punctual and efficient
Good work attitude
Well groomed
Self-motivated / ability to work with little or no supervision
Willingness to learn
Exercise personal responsibility and initiative

Outputs To Be Delivered

45% Weighting

Software Development
Develop, debug, test, maintain and document software programs

25% Weighting

Analysis and Design
Interpret and some instances create designs for systems and components

20% Weighting

Provide support to other team members and assist with troubleshooting and issue resolution

5% Weighting

Maintains up to date Cquential Software Administration requirements

5% Weighting

Grows own knowledge & skills
Purpose Statement: The Senior Developer will contribute to the development & support of a web-based WMS system to meet the business requirements, with the emphasis on the support, design, development and testing of the application using the tools and methodology as provided by the company. This role has a strong focus on SQL database and development.
Location: Rosebank

Quick Application

In line with ATG’s commitment to Employment Equity, preference will be given to suitable BBBEE candidates.

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